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Support
A question, a behaviour that surprises you, a line on an invoice: write to us. We answer within one business day, often sooner.
- DocumentationConnect a host, set up alerts, understand the Ship Score.
- Service statusIf PostShip itself isn't responding, it's written here before we tell you.
- ChangelogWhat changed recently — often the explanation for a discrepancy.
Write to us
The message reaches a person, not an automated ticket queue.
What's useful to mention
- The address of the monitored site, or the project's name.
- The approximate time, if something went wrong — that's how we find our logs.
- What you expected, and what happened instead. Both: the gap is often more telling than the symptom.
If this form refuses to work — it has happened to others — write directly to contact@postship.fr.