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Support

A question, a behaviour that surprises you, a line on an invoice: write to us. We answer within two business days, often sooner.

Write to us

The message reaches a person, not an automated ticket queue.

That's where the answer will arrive.

20 characters minimum. The project URL and the approximate time almost always save us a back-and-forth.

Answer within two business days

What's useful to mention

  • The address of the monitored site, or the project's name.
  • The approximate time, if something went wrong — that's how we find our logs.
  • What you expected, and what happened instead. Both: the gap is often more telling than the symptom.

If this form refuses to work — it has happened to others — write directly to support@postship.fr.

For a quote, a specific request, or just to get in touch: contact@postship.fr.